My approach to details...

Detail, detail, detail! - A restaurant manager’s priority should always be focused on details. Details of team motivation / feeling, welfare, hygiene and safety, food, service and having a firm grasp of the controllables.

Be curious, ask questions, read between the lines, use emotional intelligence. This is the ‘grey’ area of the job that is to my mind most important part, that you won’t find on any training program or syllabus for new managers.

More to come on said 'grey areas' for new and existing managers...

Cheers for now, Sam

If you would like to have a chat about how I might be able to help you, you can get hold of me on sam@restaurant-consultant.co.uk or call 07826529156.

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