My vision for this site is to help small-to-medium sized restaurant, cafe and bar owners on their quest to running successful businesses, breaking the status quo, challenging the big brands and protecting the diverse food culture on our high streets.

Leadership vs Management in Hospitality

Leader vs Manager Leadership (we) vs management (us vs them) in hospitality: it’s something I have become extremely passionate about over...

TripAdvisor - Get Smart and Use it Wisely

It is an incredibly common misconception that TripAdvisor is there for you to gain accurate feedback from your customers. WRONG. Here's...